Network Team Lead – Europe (UK)


London, United Kingdom

Reports To

Head of Network Technology & Planning

Overall Job Purpose

Epsilon operates a network with a full global footprint across all time zones. The Network Engineering Team is responsible for the design, planning and implementation of the ongoing evolutionary changes to the network to support current and future customer requirements. Due to many new business initiatives, there is a requirement to grow the Network Engineering Team which necessitates a new position to lead a team of skilled Network Engineers based in Europe. This is a hands-on management role where the individual is expected to be not only the leader of a team, but also participate in the day-to-day detail and workflow of the team.

Key Responsibilities

  • Serve as direct report for team of network engineers based in Europe, providing leadership accordingly.

  • Monitor network engineering team objectives and progress to ensure the KPI’s for the team are being met

  • Conduct regular one to one meetings with members of the European network team to ensure they are consistently progressing toward meeting their assigned objectives and agreed learning objectives

  • Act as primary stakeholder for assigned network projects when necessary, assembling an execution plan and providing operation support as needed

  • Provide support to rest of the team as needed with any BAU or planned works tasks

  • Foster an agenda to automate routine network tasks as much as possible

  • Work with external teams such as Product and IS to provide technical feedback where required

  • Participation in required meetings

  • Train new team members where needed and provide additional instruction to existing team members to ensure everyone has the tools needed to succeed

  • Assist in the ongoing development and enforcement of documented processes such as change control procedures for network changes

  • Support the operational NOC and Provisioning teams when needed as a tier3 escalation point of contact

  • Participate in an on-call rotation if required

Job Requirements

  • Leadership skills managing a team of network engineers by example, acting as a mentor when they require support on certain issues they may encounter through their daily work

  • Proven track record as a network engineer with solid working knowledge of service provider network technologies, such as IP-MPLS, BGP and SD-WAN solutions. Preferably with Juniper platforms

  • Familiarity with Transmission networks (DWDM, OTN, SDH, etc)

  • Exposure to voice network infrastructure is a plus

  • Commercial experience of using network automation tools such as Python, Ansible, Chef, Puppet and vendor tools a plus

  • Ability to solve design and operational problems, plan and schedule complex communication system or services upgrades, modifications, and new equipment deployment and network integration

  • Knowledge of Junos OS, Junos Space and CSD along with their APIs is a plus

  • Desire to work in a fast-paced environment and willingness to multitask are crucial

  • Self-motivated and driven by technology evolution driving or developing business benefit

  • Track record of success in this industry with specific background in data network and its recent evolution into the Cloud

  • Degree & or equivalent Technology related achievement

  • 3-5 years’ experience in a telecommunication service provider

  • Cloud networking skills is a plus

  • Hold a valid JNCIP or CCNP certificate or able to demonstrate equivalent experience is a plus

  • Selected candidate is subject to background check