GLOBAL INBOUND SERVICES

Global Numbering at your Fingertips

Access to millions of local, national, mobile and toll-free numbers in multiple markets

Expand your Presence Globally

Grow your presence in multiple local markets with rapid access to global numbering.

API Integration

Our API allows you to identify thousands of phone numbers worldwide and determine the best way to reach your customers using real-time sources. Seamless integration with hundreds of service providers providing you with instant access to the numbers you need, whenever you need them.

Maximum Call Quality

Enjoy superior call quality and control over your inbound services without the complexities. We aggregate and deliver inbound calls with low jitter and high Quality of Service while giving you control of the inbound traffic with powerful and intelligent routing features.

Simplicity and Efficiency

Ready-to-purchase numbers on our award-winning Infiny Network as a Service (NaaS) platform. With just a few clicks and number porting supported, you can quickly and easily adjust your inbound services to support fast-changing requirements.

Liberate your business

Setup and manage unlimited geographic and non-geographic numbers and scale capacity as required. Seize opportunities in new markets as they appear and extend or reduce the reach of your inbound network at any time.

How it works

Global Inbound Services is delivered over our Session Initiation Protocol (SIP) platform and global network infrastructure, with comprehensive coverage in more than 100 countries.

We let you decide between the caller paying for calls, sharing the call cost or providing free calls using our geographic, toll-free and premium-rate numbers. You also have the option of inbound numbers that can receive SMS with the ability to also send outbound SMS.

Global Inbound Services Data Sheet
DID Inbound

WHY GLOBAL INBOUND SERVICES

Reliable Global Numbering Coverage

Instant Availability

Start using fully-tested Numbers in minutes, ordered individually or as consecutive/contiguous blocks.

Easily procure new Numbers in just a few clicks on Infiny without having to deal with multiple providers or wait days for your new Numbers to be implemented. Query the database by country, region, city and area code and assign, provision and activate the Inbound Numbers automatically.

Number Porting

We understand the laborious processes of porting Numbers. Our team can help you liaise with all other operators and manage the paperwork, supporting you 24/7.

You’ll be able to take advantage of everything our global Inbound Number Services have to offer without any disruption to your existing communication network.

Integrate your Systems

Integrate into your own CRM, call management and customer support systems and port all your Numbers through one interface and one point of contact.

We liaise with all operators, manage the paperwork, and provide technical support 24/7. With fully integrated Inbound Number Services, your teams will be able to quickly adapt and enjoy all of the benefits that our platform has to offer.

Improved Management

Infiny, together with Epsilon SIP trunk, provides you the simplicity to configure and update your Numbers.

You also can work with us to manage details such as the maximum numbers of simultaneous calls on each of your inbound DID numbers.  And should you ever encounter any difficulties, our technical support team will be on hand to help.

Shared Call Capacity

With SIP trunks, you can easily configure the maximum number of simultaneous calls you wish to make and receive on each of your DID.

Each DID can be assigned to any physical phone with the possibility of an almost unlimited number of DIDs on a single SIP trunk.

Speak to our Voice Experts

We’ve been solving business connectivity and communications problems since 2003, so we know a thing or two about bringing simplicity and efficiency to global voice services.

We’ve removed manual procedures and fully automated the process of procuring numbers to give our partners an exceptional customer experience. Using our award-winning Infiny platform, you will be able to easily manage your inbound services, enjoying high-quality termination, fast provisioning and automatic re-routing features.

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