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VOICE AND SMS SOLUTIONS

Transform Communication
with Global Voice and SMS

Experience seamless, superiorquality global communication through
Epsilon’s innovative Voice and SMS solutions.

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Transforming Communication Dynamics

Explore the capabilities of Epsilon’s global Voice and SMS solutions and redefine the way you connect. Allow our diverse range of solutions, coupled with Infiny, our Network-as-a-Service (NaaS) platform, to enhance your communication experiences.

Global Reach, Local Presence

Effortlessly extend your global reach and venture into new markets without the need for substantial infrastructure investments 

On-demand
Procurement

Procure and manage your voice services on-demand with flexibility. Scale capacity according to your business needs without being tied to a long-term contract 

Unified and Efficient Management

Consolidate your voice services under a single point of contact for contracts, regulatory matters, billing, and technical support for enhanced efficiency 

Optimised Inventory Management

Streamline your inventory for multi-site communications by consolidating telephony resources and reducing the number of PBXs across various locations  

SOLUTIONS

Our Suite of Global Voice Solutions

Gain on-demand access to procure and manage a comprehensive suite of global Voice and SMS services directly on our award-winning NaaS platform, Infiny, supported by a resilient global network.

Elevate your communication infrastructure through next-generation communication services, including PSTN replacement. Gain on-demand access to local and regional service providers, ensuring enhanced flexibility and scalability through a single interconnect to serve increasing customer demands.

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Gain access to millions of local, national, mobile and toll-free numbers across over 100 countries, expanding your presence with voice services across multiple local markets. Easily procure ready-to-purchase numbers on-demand, enabling swift expansion into new markets while enjoying reliable, superior call quality around the world.

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Efficiently establish your global presence through local and international outbound calling with Epsilon. Extend your reach to over 75 countries, ensuring high-quality calls to both PSTN and mobile networks including local Caller Line Identity (CLI) presentation, direct in-country connections, and emergency call services. Global call termination is also available in international format using premium routes, with OTP and call centre routes available upon request.

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Optimise your operational efficiency and global interconnections with Epsilon’s Cloud SBC. Supporting Teams with SigTran, TDM and VoIP conversion services, our global private network ensures improved performance, privacy and stability for bilateral interconnections with minimal capital expenditure.

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Empower your communication capabilities by achieving high quality, reliable voice calls on Microsoft Teams with Epsilon’s Microsoft Teams Direct Routing and Cloud SBC solution. A flexible and cost-effective alternative to Microsoft Calling Plans, it seamlessly complements existing Microsoft contracts, providing greater flexibility and efficiency.

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HOW INFINY WORKS

Empower Your Brand with a White-label NaaS Platform

Easily acquire and oversee your global voice solutions in real-time on our award-winning Infiny platform, designed to meet your or your customers’ evolving demands. What’s more, the option to white-label the platform enables you to capture new revenue streams and maintain a competitive edge.

Procuring and Managing Global Voice and SMS services is as easy as 1, 2, 3

1. SIGN IN TO INFINY

Log into your Infiny account for on-demand provisioning

2: DEPLOY SERVICES

Navigate to ‘Voice, select the desired service, and have it provisioned within seconds

3: MANAGE SERVICES

Seamlessly set up, manage and scale your capacity as required with flexible pricing models

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“It has been a enriching journey with Epsilon on the voice front, particularly in the development and enhancement of our Unified Communications portfolio, which is bolstering our global business presence. The seamless end-to-end support from Epsilon has been exceptional, and we look forward to continuing our roadmap through our long-term collaboration. This partnership will enable us to introduce additional services, and further expand our voice and data business capabilities.” 

Susheel Dhanasri
Vice President – Sales & Marketing, Caprus Digital 

CASE STUDY

Accelerating Global Growth in Real-Time Communications

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VOICE AND SMS

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Learn More About Voice Solutions

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Global Voice Solutions that Delivers Business Outcomes

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Delivering An Optimised End-user Experience for a Korean Messaging Unicorn

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