Using inbound phone numbers for your business puts you in control of your customer call traffic, offering the ability to monitor and handle calls, both seamlessly and efficiently. Such control means that you’re able to maximise your business revenue and improve your customers’ experience as well as being able to handle all of the data yourself. Inbound phone numbers are available for various needs.
WHY GLOBAL INBOUND SERVICE
Chin Woon Lee
Toll-free numbers allow callers to reach your business without being charged. Toll-free business numbers are easily recognised and look professional. In some cases, they cannot be dialed from outside the country.
Local virtual numbers give businesses a local presence. In-region callers are only charged local call rates no matter where you answer the call. Local DID numbers can be dialled from outside the country.
Non-geographic inbound numbers act the same as local numbers but have a nationally recognised dial-code. These business phone numbers are especially popular in the UK, UAE, Australia and many other areas in Europe and Asia.
A world-leading American Communications Platform as a Service (CPaaS) company has partnered with Epsilon to deploy a voice solution that is agile and scalable that matches the speed of their services. By using Epsilon’s Infiny API, they are able to consume inbound voice numbers and global SIP services and integrate them with their cloud communications platform.
If you’re looking to bolster your voice service portfolio, then we’d love to hear from you.
Our award-winning Network as a Service (NaaS)platform, is available as a white-label solution to managed service providers and other partners servicing and or consulting on modern enterprise telephony solutions.