Dialogic and Epsilon Collaborate to Launch a Global, Carrier-Class Dialogic BUZZ™ UCaaS Platform
Enhanced UCaaS services eliminate the need for investment in infrastructure
Parsippany, NJ (February 26, 2019) - Dialogic, a cloud-optimized applications and infrastructure solutions provider for service providers, enterprises, and developers, announced that the Company has teamed with Epsilon, a privately-owned global communications service provider, to launch a fully managed and hosted carrier-class UCaaS platform based on the award-winning Dialogic BUZZ™ Unified Communication platform.
Dialogic BUZZ is disrupting the business communications paradigm by offering not only a single platform to address calling, conferencing, and collaboration, but also an API-driven, extensible architecture to enable the rapid integration of AI and IoT technologies. This powerful combination allows the easy incorporation of advanced functionality such as chatbots, call transcription, intent analysis, workflow automation, and fraud detection. The availability of this powerful functionality in a UCaaS platform will allow service providers and channel partners to offer carrier-class enhanced UCaaS services to their customers without the need for investment in infrastructure.
President & CEO of Dialogic
Epsilon will host the Dialogic BUZZ UCaaS platform in its global colocation facilities while extending connectivity to enterprises through its global connectivity services. Dialogic BUZZ customers gain access to Epsilon’s connectivity and intelligent communications services, including Ethernet Data Centre interconnection, direct connectivity to the leading cloud and Internet exchanges, Internet and hybrid SD-WAN, as well as a comprehensive voice portfolio of enterprise-grade SIP trunking, inbound, porting and termination services. Epsilon’s global network fabric is currently deployed in over 220 of the world’s leading data
centre hubs with direct connectivity to hundreds of cloud services, Internet exchanges, and network service providers.
Chief Executive Officer, Epsilon
UCaaS is one of the fastest growing markets and is experiencing extensive pressure to evolve and keep up with the latest collaboration trends. The powerful combination of Dialogic BUZZ and
Infiny by Epsilon will give service providers and channel partners the ability to keep up with these demands with an unparalleled set of UC and collaboration tools combined with a suite of high-performance connectivity and intelligent communications services available at the click-of-a-button.