18 December 2017 – Wholesale connectivity provider Epsilon is on the verge of turning off its legacy provisioning system, in favour of an automated platform three years in the making that delivers on-demand services through a portal.
The Infiny by Epsilon portal-driven platform lets Epsilon Telecommunications customers, including network operators, cloud service providers and cloud platform-as-a-service (PaaS) providers, turn up services on-demand and manage them as well, including Epsilon’s regional and global networks and the local last-mile networks it resells from partner companies.
Developing that capability for every type of service, including off-net and SIP trunking services, meant creating a series of application programming interfaces that allowed Epsilon to present every function within its network as a programmable resource.
This network API strategy has been in process for three years and is now at a point where Epsilon has 50% of its resources automated, with the goal of hitting 100% coverage by the end of the first quarter of 2018, says George Szlosarek, CEO of Epsilon. At that point, he tells Light Reading in an interview, “we will be pulling the plug on the traditional legacy ordering process — removing the paper, removing the legacy ordering.”
It’s a bold move, but one for which Epsilon customers are prepared, Szlosarek says, because of the pressures they face to deliver hybrid cloud connectivity on-demand to their customers. In fact, some of Epsilon’s biggest new customers, such as Twilio, are pushing the company in this direction because they have to deliver their services on-demand to enterprises, says Mark Daley, director of digital strategy and business development.