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Sofia, Bulgaria

Reports To

Carrier Relations Team Leader

Overall Job Scope

Reporting to the Carrier Relations Procurement Leader you will join a global team of around 7 procurement professionals.  You will help drive successful pricing management and negotiation for Epsilon’s communication capability, supporting value for clients with a focus on voice and related connectivity services.

Epsilon is a global telecommunications service provider that is leveraging our global network and partner relationship to grow our high-quality voice services business.

Working with a range of global suppliers, this is an opportunity to own a positive and important contribution to the company, optimising our commercial relationship and ensuring good support for sales with competitive up to date pricing.


  • Establish new and develop existing relationships with Carriers and voice service partners in the international Telecommunications wholesale business
  • Negotiate contracts with the relevant suppliers to maximise business potential with customers / prospects
  • Support the voice business unit with regular reviews of the Least Cost Routing plan informed by ongoing supplier negotiations to improve our costs
  • To ensure updates to cost pricing required in billing system are implemented in a timely manner to support accurate margin reporting
  • Ensure timely, appropriate and structured escalation of matters that impact on customer satisfaction and related opportunity development

Skills and Knowledge

  • Evidence of previous pricing and margin management in telecommunications
  • Demonstrate skills in negotiating well with strong relationship building
  • Worked with carriers and other partners for voice and data services
  • Experience of working with global suppliers to deliver internationally
  • Knowledge of maintaining voice rate cards for inbound and outbound services

Additional Requirements

  • Demonstrate good analytical, problem-solving skills and able to think strategically
  • Resourceful relationship builder
  • Acquire, document, and share knowledge
  • Diligent, accurate and conscientious
  • Supportive and cooperative nature
  • Systematic & Detail oriented

Apply for Administrator, Carrier Relations (Bulgaria)