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Reports To

HR Manager (APAC & US)

Job Scope

Epsilon is a global telecommunications business providing network, colocation and voice services. The priority of the business is to develop its data business.

Epsilon has been acquired by South Korean telecommunications company KT Corp.  in September 2021. With Epsilon’s connectivity solutions spanning cloud connectivity, ethernet (DCI), SD-WAN, colocation services and KT’s integrated telecommunications services, customers, and resources. Epsilon is looking forward to expanding our presence in the global data connectivity market.

Reporting to the HR Manager, this role will have dual responsibilities between HR and office support. The purpose of this role is to manage the day to day running of the office and provide HR administrative support to the HR Manager

This role is expected to provide frontline customer service including screening and handling all calls to the company’s main line, receive visitors and vendors and direct them to the right personnel and/or meeting room. Manage office supplies and raise purchase orders (PO/GRN) as and when required.


  • Ensure the smooth running of the office ensuring adequate stock levels of stationery, refreshments and other supplies.
  • Manage suppliers of office services
  • Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
  • Ensure tidiness & cleanliness of the reception area, meeting rooms and pantry at all times.
  • Provide refreshments for external meetings as needed.
  • Answer and screen incoming calls and forward to relevant person/department
  • Liaising with the building management team to ensure the office facilities are kept to a high standard.
  • Receive, sort and distribute daily mail/deliveries.
  • Arrange post for any external documents.
  • Organize conference and meeting rooms bookings.
  • Organize company social and team building events.
  • Manage inventory of stationery, pantry, postage and office supplies.
  • Arrange security passes for new hires/visitors, ensuring return of pass and removal of access for leavers.
  • Creating POs and GRN in accordance with internal Finance procedures and track HR and office expenditure.
  • Welcoming new hires and conducting office inductions.
  • Proactively deliver improvements to the office environment.
  • Address any faults, equipment failures etc through liaising with the building management team and external suppliers.
  • Provide general office support to employees and visitors as needed.
  • Perform other ad-hoc duties as assigned by Manager.

Job Requirements

  • GCE ‘O’ Level and above
  • Customer service oriented with good interpersonal & communication skills.
  • Good coordination skills and attention to details
  • Good team player with a prominent level of initiative and independence
  • Able to multi-task, work independently in a fast-paced environment.
  • Proficient in computer applications such as Microsoft Office e.g., Excel, PowerPoint
  • Bubbly and jovial disposition
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